Your choice of real estate agent can have almost as much impact upon your profit as your choice of tenant. For this reason, we suggest that you take some extra time now to learn a little about us at Avery Property Rentals, and why we believe we can do the best job for you.
Avery First National is the longest established real estate agency in the Lake Macquarie area, well known and respected for three generations.
We have the largest rental portfolio in the Westlake's area and due to the growth of the business, we have now relocated our rental department into large, more prominent premises.
Our property management division can offer you the most experienced team in the Toronto area. This department is managed by three property managers and one property officer. Between them, they have over 50 years in property management. Our recent achievements include a record rental figure for a local property of $600-per week.
We also have a support staff of two qualified assistants thus providing all prospective landlords with a full and comprehensive service.
We attend training sessions and seminars periodically to keep abreast of current legislation and regulations.
Each and every member of staff, from the customer relations officer through to the most senior negotiators, is a trained professional, with a long term commitment to both the real estate industry and the success of Avery First National.
YOUR AGENCY AGREEMENT
An agency agreement is a signed commitment by you and our company to professionally manage your property by guaranteeing your protection, and shows loyalty and trust on both sides. This relationship is vitally important in the management of any investment property.
A managing agency agreement is a contract between you as the owner of the property and us as the managing agent for the property.
The agreement establishes many areas of our shared commitments, including the level of responsibilities regarding tenancy agreements, bonds & claims, representation at tribunal on your behalf amongst other things.
It is a legal requirement that this contract be drawn up and signed by both parties BEFORE we can even market your property to prospective tenants or receive monies on your behalf. Therefore, if you are wanting us to manage your property, it is vital that this agreement is executed without delay.
MARKETING
Our office is positioned on a busy corner in the main shopping strip of The Boulevarde in the heart of Toronto CBD. This is without question the busiest street in Toronto. Our position enjoys a traffic flow of some 20,000 per day. Our two street frontage is the only window display that concentrates solely on rental properties.
Unless requested not to, we always display 'For Lease' signs on our properties. All details of the property are included on our rental list, window display and website. The Avery website receives up to 200 hits per week, and the trend is growing by the month. On most occasions we also advertise in the local newspaper, which we also find effective.
INTERNET
The rapid increase in internet usage & enquiry has grown considerably in the last year or so. We include all properties for lease on our website with at least one colour photo if possible.
Approximately one third of our enquiry for individual properties is derived from our website and this number will only increase as more of the population gain access to the web.
LETTING REPORTS
Lack of communication can be the source of many misunderstandings.
That is why it is so important to keep you informed of the progress of the marketing of your property. We issue weekly letting reports when properties are on the market for lease.
The report outlines the number of prospective tenants to have viewed the property, their comments and statistical information regarding internet enquiry.
TENANT SELECTION
We will not compromise our hard earned reputation of providing our clients with the most suitable applications to lease their investment properties.
We accompany all inspections with prospective tenants.
Prospective tenants are required to complete a detailed application form and following a tenancy application interview, our staff conduct reference checks (where possible) by contacting previous landlords or agents, current and previous employers and personal referee's to establish a sound knowledge of the applicant's character and reliability.
Only after the applicant's suitability as a prospective tenant has been fully established, we will contact our client to make a recommendation and receive instructionson the leasing of their investment property.
We are active members of TICA, and ensure that all tenancy applications are TICA searched.
TICA is a central register of tenants who have defaulted under their tenancy agreement. TICA allows over 12,000 agents throughout Australia and NZ to access it's database to inquire about tenancy applicants who may be registered with them.
If records indicate that an applicant is on the TICA register, their tenancy application is immediately refused.
RENTAL ARREARS
Provided that no reasonable excuse is given, no tolerance is paid to arrears.
Our company has adopted a 'zero tolerance policy' in relation to rental arrears.
Any tenant who is 7 days or more in arrears will be sent a letter explaining their situation, and our policy.
Once a tenant falls 15 days behind in rent, a termination notice will automatically be issued. All landlords are advised in writing if a termination notice is issued to their tenant.
ROUTINE INSPECTIONS
It is essential that a property is inspected regularly to ensure that the tenant is maintaining it in the manner in which you expect.
Every property is inspected internally at the beginning, during and end of each tenancy. After every internal inspection, you are provided with a report on the general condition of the property and advice as to whether the tenants are maintaining the property in the manner as provided in the tenancy agreement.
REPAIRS
We pride ourselves on the expediency of our repairs. All repairs are attended to within 48 hours and in most cases sooner. Our flexible maintenance system allows for any situation from an owner automatically authorizing repairs, requiring quotes or in circumstances where an owner is a qualified tradesman, effecting their own repairs.
RENTAL STATEMENTS
Our statements are usally the last working day of each month. We bank directly into our client's account using electronic funds deposited as cleared funds and forward a statement to you.
Our fully computerized accounting section can attend to the payment of all disbursements for our clients. These include council rates, strata levies and water rates.
It is preferable for us to attend to the payment of all disbursements so that complete documentation of income & expenditure can be provided on each statement.
As we realise the importance of providing total income and expenditure details on all investments, a Financial Year Summary at the end of each financial year can be prepared.
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